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Therefore, it might be essential for the supplier to provide the instrument to its last location and for the user to operate it for a few days to assure it is totally free of manufacturing flaws. Although end users may find a flaw after just a few days of use and find that they may have a service warranty claim, it may happen that a number of months pass in between the date a product leaves the factory and the time it is positioned into use.

Awareness Innovation's customer has a duration of one-year from the date of billing to discover any item flaw in craftsmanship and/or products in order to make a warranty claim. The prolonged discovery period ought to not be misconstrued as an extended warranty to guarantee an instrument will function without service requirements for a duration of one year.

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warrants that it will provide a product that meets the description and efficiency claims defined and that the product is therefore deemed to be without problems in workmanship and/or products. Claims versus this service warranty might be made by the buyer within one year from date of billing (which is usually likewise the date on which the goods are shipped from the factory).

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Awareness Technology's Quality Assurance System subjects each product to extensive and substantial screening to assure that just high quality instruments are released for delivery. In the rare instance that an element stops working prematurely due to a problem or an instrument does not work properly due to an oversight or error by Awareness Technology, the company will act to deal with the situation as follows: Within the one-year duration, the purchaser needs to make a service warranty claim by notifying Awareness Technology's consumer support team, define the serial number, and explain the failure.

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If Awareness Technology's assistance team chooses that a part or system needs replacement, a Return Product Permission (RMA) number will be supplied in addition to instructions for returning the defective equipment. For technical assistance, consumables, examine sets and guarantee claims, please call your Awareness Innovation, Inc.  Read This . They might be reached through our online ticketing system located on the assistance page of our website:  Technical support is also readily available by means of email: For help with Stat Fax - support@awaretech.